If you wish to order by mail you can write the items and quantity you wish to purchase on a paper along with your name, shipping address and telephone number. For mail orders we accept personal checks, money orders, Letter of Credit or Sight Draft or Telegraphic Transfer to our bank account.
63, Shantiniketan Marg, Gairidhara
You can also e-mail us at [email protected]
Our customer service is available for phone orders at
+977-1-4427133,+977-9851003700 from 9AM to 5PM
GMT +5:45 (Kathmandu)
Aarya Aroma will send free sample blotters of its range of essential oils. Free samples are available for licensed companies with established terms at Aarya Aroma. Free samples are not available to the public.
If you are new to our company, you must provide us your company profile in order to recieve our free samples.
For comanies outside Nepal, we require a nominal charge to cover freight expenses. For such companies we provide sample for free of cost, the party requesting the sample must pay for freight.
If you have a FedEx, United Parcel Service or DHL account we can apply shipping charges to that particular freight carrier account. Just be sure to leave us you shipper number.
Upon your request, we will provide copies of our available certificates of analysis, pesticide residue tests, GC/MS printouts and MSDS forms. These documents are only available via fax, or they may be included with your order.
We may send them electronically via e-mail.
International Wire Transfer Information in United States Dollars (USD)
1. Bank Name: STANDARD CHARTERED BANK
2. Bank Address: NEW YORK, NY 10285, USA
3. Swift Code: SCBLUS33
4. Name: AARYA AROMA TRADERS
5. Account Number: 01000004445524
6. Address: 63, Shantiniketan Marg, Gairidhara, Kathmandu, Nepal
Beneficiary Bank in Nepal:
7. Bank Name: Bank of Kathmandu Ltd.
8. Address: Surya Sadan, Kamalpokhari, Kathmandu, NEPAL
9. SWIFT Code: BOKLNPKA
10. ABA #: 026002561
We are unable to accept returns for merchandise from our international customers, except if it was a result of our error or if you have good cause to return the merchandise. In this instance we will credit your shipping and remedy the problem immediately.
Duties and Taxation
Aarya Aroma is not responsible for any duties, taxes or other associated import fees that your country may impose. These additional costs are the sole responsibility of the buyer.
Please remember to e-mail us at [email protected] after effecting the transfer and inform us what amount is being transferred, for which items, your postal address, contact telephone number, e-mail and when the money was transferred. This enables us to look out for such transfers and expedite the order.
We Ship our products to our International Customers through only DHL, FedEx and UPS
Aarya Aroma respects your privacy. We never give, trade or sell any of your personal information to any other company or individual for any reason. The information you give to us is private and is used only to process your order.
Your name and address will be added into our customer database in order to facilitate any future orders that you may place. We typically do not contact our customers for promotional purposes.